Telephone: 01443 830796
Email: Admin.W95068@wales.nhs.uk
Open 8.00 am – 6.30 pm Monday to Friday

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

All practice information is also available in alternative languages and formats.

Access to medical records

The practice is registered and complies with GDPR requirements and the new Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or ... [continue] Access to medical records

Complaints and suggestions

Complaints and Suggestions As a Practice, we aim to provide you with a professional, efficient and caring service. If you feel unhappy about any aspect of your care, please talk to us so we ... [continue] Complaints and suggestions

COVID-19 info

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all ... [continue] COVID-19 info

Disabled access

There is good access for the disabled to all the consultation rooms. The designated parking bay is adjacent to the surgery entrance and there is a ramp and wide doors ... [continue] Disabled access

How to register

Please attend the surgery and ask a receptionist who will help you to fill out the necessary forms. All newly registered patients are invited to make an appointment for a ... [continue] How to register

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

Our Responsibilities To You We are committed to give you the best possible service. Names: People involved in your care will give you their names and ensure that you know ... [continue] Patient rights and responsibilities

Practice boundary

Please ask at reception for details of our catchment area.

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. If you move outside the practice area you may need to ... [continue] Updating your details

Useful telephone numbers

Boots Pharmacy – Bargoed 01443 831160 Bargoed Pharmacy 01443 839983 Lewis Chemist – Bargoed 01443 831030 Health Visitor 01443 875662 Ysbyty Ystrad Fawr 01443 802200 Prince Charles Hospital 01685 721721 ... [continue] Useful telephone numbers

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

Bryntirion Surgery operates a zero tolerance policy, whereby any patient who is threatening or abusive to our staff and doctors will be removed from our patient list. We will inform ... [continue] Violent or abusive behaviour